If you are looking for Acer laptop service manuals, here they are.
I found these manuals published on one of the Russian sites.
You’ll find service manuals and FRU documentation for the following laptops:
Acer Aspire 1610 Series [ 4.5 Mb ]
Acer Aspire 3680 / 5570 / 5580 [ 4.6 Mb ]
Acer Aspire 4930 / 4930G Series [ 4.8 Mb ]
Acer Aspire 5050 / 3050 Series [ 11.7 Mb ]
Acer Aspire 5110 / 5100 / 3100 [ 7.0 Mb ]
Acer Aspire 5520 / 5220 Series [ 3.5 Mb ]
Acer Aspire 5530 / 5530G Series [ 7.4 Mb ]
Acer Aspire 5680 / 5630 / 3690 / Acer TravelMate 4280 / 4230 / 2490 [ 7.7 Mb ]
Acer Aspire 5710 / 5710G / 5310 / 5310G [ 3.2 Mb ]
Acer Aspire 5720 / 5720G [ 3.4 Mb ]
Acer Aspire 5920G [ 4.0 Mb ]
Acer Aspire 5930 / 5930Z / 5730Z Series [ 28.6 Mb ]
Acer Aspire 6920 [ 18.9 Mb ]
Acer Aspire 6930 / 6930G [ 8.8 Mb ]
Acer Aspire 6935 Series [ 23.2 Mb ]
Acer Aspire 7520 / 7220 Series [ 3.7 Mb ]
Acer Aspire 7720 / 7720G [ 3.4 Mb ]
Acer Aspire 7730 / 7730G [ 7.1 Mb ]
Acer Aspire 9420 / 9410 / 7110 / Acer TravelMate 5620 / 5610 / 5110 [ 9.1 Mb ]
Acer Aspire 9920 [ 6.6 Mb ]
Acer Ferrari 3000SG [ 3.4 Mb ]
Acer Ferrari 4000 [ 4.7 Mb ]
Acer TravelMate 2410 [ 2.7 Mb ]
Acer TravelMate 4070 / 4080 [ 3.9 Mb ]
Acer TravelMate 4210 / 4270 / 4670 / Acer Aspire 5620 / 5670 [ 6.2 Mb ]
Acer TravelMate 4220 / 2480 / Acer Aspire 5600 [ 20.7 Mb ]
Acer TravelMate 540 Series [ 7.0 Mb ]
Acer TravelMate 5720 / 5320 / Acer Extensa 5620 / 5220 [ 29.3 Mb ]
Acer TravelMate 5730 / Acer Extensa 5630 Series [ 23.4 Mb ]
Acer TravelMate 5710 / 5310 / Acer Extensa 5610 / 5210 [ 29.1 Mb ]
Acer TravelMate 7720 / 7320 [ 37.7 Mb ]
Acer Travelmate 7730 / 7730g [ 8.3 Mb ]
Acer TravelMate 8100 [ 4.5 Mb ]
Acer TravelMate 240 / 250 [ 5.1 Mb ]
Acer Aspire 4720 / 4720G / 4720Z / 4320 [ 3.1 Mb ]
Схема на Acer Aspire 4720Z (Z01)-E3C [ 0.9 Mb ]
Acer Aspire 4745 [ 10.6 Mb ]
Acer Aspire 8935G [ 10.5 Mb ]
Acer Aspire 5110 / 5100 / 3100 / TravelMate 5510 / 5210 / Extens 5410 / 5010 [ 14.0 Mb ]
Acer Aspire 9300 / 7000 / Acer TravelMate 7510 [ 9.7 Mb ]
Acer Aspire 6530 [ 3.8 Mb ]
Acer Aspire 4520 / 4220 / 4520G / 4220G [ 9.1 Mb ]
Acer Aspire 5738G / 5738ZG / 5738Z / 5738 / 5338 / 5536 / 5536G / 5236 [ 19.4 Mb ]
Acer Aspire 2930 [ 10.4 Mb ]
Acer TravelMate 420 [ 8.9 Mb ]
Acer TravelMate 6492 [ 4.4 Mb ]
Acer TravelMate 3000 [ 4.7 Mb ]
Acer Aspire 4920 / 4920G [ 4.8 Mb ]
Acer TravelMate 4530 [ 6.8 Mb ]
Acer Aspire 4715z / 4315 [ 26 Mb ]
Acer TravelMate 2480 / 3260 / 3270 [ 4.7 Mb ]
Acer TravelMate 4720 / 4320 [ 14.0 Mb ]
Acer Aspire 5935 / 5935G [ 8.4 Mb ]
Acer Aspire 8930 [ 18.6 Mb ]
Acer Aspire 8920 [ 15.5 Mb ]
Acer Aspire 3810T / 3810TZ [ 13.5 Mb ]
Acer Aspire 5810T / 5810TG / 5810TZ / 5410T [ 34.5 Mb ]
Acer Aspire 5737Z [ 7.2 Mb ]
Acer Aspire 1710 [ 4.6 Mb ]
Acer Aspire 2920 / 2920Z / 2420 [ 16.9 Mb ]
Acer Ferrari 5000 [ 17.5 Mb ]
Acer Aspire One [ 5.5 Mb ]
All above mentioned manuals are available here. UPDATE: the website is gone. Manuals not available anymore.
366 Responses
wimme
do you have a service manual for a acer aspire 1690 series
(I have a 1692)?
cj2600
All service manuals I’ve been able to find are listed above.
sid
my acer travel mate 290 switches on then shuts down streight away battery charge light is working
JazzCrazed
Thanks for these files!
Unfortunately, the PDF for the Acer Aspire 3000 is only chapter 6 of the service guide – the FRU parts list.
If anybody can find the complete manual – or at least the chapter on actual dissassembly – I would much appreciate it!
Magistus
anyone have a service manual for a acer travelmate 2003?
ryanexec
acer ferrari 3200: powers on, spins HD & DVD, monitor remains unlit, no beeps or sounds, seems as if it doesnt make it through the POST, or even into or out of the BIOS boot. computer was left near a small, possibly unshielded 220 watt sub-woofer for about 24 hours or more. i fear that scrambled the ROM. the power LED cycles from green to amber continuously. any other ideas on what might have happened, or if its a scrambled ROM, is there any solution im unaware of that can resuscitate my machine…or am i correct to assume that scrambled ROM = dead board = lost hope = many tears = new laptop?!
ryanexec
(refer to earlier post by same user) err, meant 220 volt, probably only 10 watts: im stuck in iraq and i cant get access to any real meanas to fix, repair, or replace components.
cj2600
Hey ryanexec,
I am not familiar with this model at all and cannot translate the code (green to amber). May be it is just a coincidence that your laptop stopped working after you left it by the sub-woofer. Try to remove parts like hard drive, dvd drive, wireless card, etc. one by one and see if you can get a video. I would also try to connect an external monitor to see if you can get the external video. Try to reseat (or replace if you can) the memory stick. Sometimes a failing memory stick can cause the problem you described.
Good luck.
Camilo
Hi!!!
I have a notebook acer aspire 1800.
I have a problem. When i connect the a/c coord the notebook start to beeps. and flash the light. When i unplugged the notebook, the beeps stop. Can anybody help me?
thank you
Pasquale
Hey! Thanks for the info!
Have a problem with a ACER TravelMate 2300. System boots up goes into windows XP and then freezes after 5 mins of use or shuts down right away. Dont know if it is over heating however the fan is working fine and I cleaned the heatsink. After it freezes/shutsdown I can almost never get it to turn back on right away unless I wait 5 -10 mins.
Any suggestions would be great!
Thanks
cj2600
Hey Pasquale,
The problem you described looks pretty much as overheating problem. Even though the heatisnk is clean, it is still possible that the thermal grease dried out and the CPU overheats. It doesn’t look like a software problem, memory problem or hard drive problem because you have to wait for 5-10 minutes before you turn it on.
Just in case I would try this. You can download Knoppix operating system. After you download it, you can burn it on one CD. It is Linux live CD. When you boot your laptop from Knoppix CD, it will start Linux OS right from the CD. Knoppix environment is very similar to Windows. When you boot from Knoppix, you bypass the hard drive and the Windows OS and you can illuminate the Windows and the hard drive related problems.
If your laptop still shuts down in 5-10 minutes when you run Knoppix, then most likely your laptop is overheating.
Pasquale
Hey CJ2600,
had a Knoppix STD live CD lying around. Booted it up with that and I find no problems with overheat. Comp dosn’t freeze up or shut down. I tried playing a few games that come with it to get the CPU to overheat but no avail. However when I turn the comp off and try to start it back up again I have to do the whole routine of clicking the power button off and on x1000 Or wait 5 mins and then try to turn it on. I am not trying to dismiss the overheating problem however maybe when it boots into windos the CPU overheats alot faster then when I run off of knoppix?
How do I tell fi I am out of thermal grease?
Thank you so much for the quick response!
cj2600
I think it doesn’t meter what you run Windows or Linux. Each OS uses the same CPU and if it overheats, it overheats. To check the quality of thermal grease you have to remove the heatsink, that’s the only way. I am not familiar with Acers and cannot guide you. It’s hard to guess what kind of problem you experience, but I still would suspect the overheating problem. Try to apply new thermal grease and see what happens.
Charlotteuk
Hello,
i have a problem with a laptop that isn’t mine. An Acer travelmate 220.
I had it on my bed, for about 3 hours, and i think perhaps that wasn’t the most intelligent of moves, as it just shut down and now it won’t turn on.
I think it may have overheated?? or I may have blown something?
But it won’t even register the power cable.
I don’t want to take the computer apart, in case this voids the
warrenty, however,i would prefer not to pay large amounts of money when i return it!
any suggestions much appreciated.
Charlotte
cj2600
Hey Charlotteuk,
Check the AC adapter. It might be just a coincidence that your AC adapter died when the laptop was on the bed. If you laptop will not register the power cable, it is not just an overheating problem.
Charlotteuk
The AC adaptor appears to be in tact, the light is on and it seems to be working. The computer doesn’t have a very long battery life, so i have been keeping the Ac adaptor plugged in. Normally, if i unplug it, windows/ the laptop, hibernates. This time it just turned itself off. black screen, no sign of power.
If it was an overheating problem, should it be able to turn on again?
cj2600
When a laptop overheats, it usually suddenly turns itself off. After the CPU cool down, you should be able to turn it on again until next shutdown. I think you have a bigger problem then just an overheating.
Brian rosa
My apsire 1360 will not boot. It says operating system not found. When i reformat it there is a weird clicking sound and it won’t reboot. There is also another message that says PXE-E61: Media test failure, check cable. WHat do I do. Please help.
Thanx
Brian
cj2600
Brian,
Replace the hard drive. 99.5% positive.
Brian rosa
How Do i take my notebook apart. I have the acer aspire 1362wmli
and need to replace the hard drive everytime i take out the screws it gets hung up on one part do you have any advice? Thanx for your time.
Brian
cj2600
Hey Brian,
Sorry cannot help you on this one. I work mostly with Toshiba laptops and never repaired a single Acer.
elomda99
plez help i have ACER Ferrari 3400
now it not working –
fan oky – dvd oky (in / out) but nothing on display
i remove battery and use power adpter only it’s start directly whitout i press any thing and nothing apper on display (tft) and 2 lamp umlock and caps lock light all time . i asck how can i clear c mos (bios) or any help ?
plez
Thermogenic
I have an Acer Travelmate 2300 Laptop and would like to know the steps for removing the Keyboard
moldymac
I have an Acer Aspire 2010. After doing a restore the system freezes and the screen shuts off after you complete setup (enter user info etc). Sometimes gets into xp, screen will blank out, system freezes.
cj2600
Moldymac,
I would test the memory and the hard drive first.
Jersey
i have a acer 1360 laptop can i upgrade the graphicson this model to more than 64mb
Ponchus
hey i have an acer5672wlmi. when i tried to boot up the system it got stuck on the welcome screen everytime i tried it so i held down the power button and turned the comp back on. now when i press the power button the screen remains unlit and the power light at the front of the laptop keeps on flashing. i can hear the fan running but nothing seems to respond. what do i doo?! plz help
cj2600
Hi Ponchus,
I do not work with Acer notebooks. So it would be just a guess. I repaired a lot of Toshiba laptops with a very similar problem. You turn on the laptop, the CPU fans start spinning, the hard drive disk start spinning, but nothing appears on the LCD screen or an external monitor. In most cases it would be a symptom or a failed memory module. Try to replace the memory stick or install a good known test memory. Do not forget to connect an external monitor and check if you can get a video output there. If you a video on the external monitor, then the memory is good and most likely the problem is in the display assembly (LCD screen, FL inverter board, video cable, bad connection).
It is also possible that the hard drive have failed (“when i tried to boot up the system it got stuck on the welcome screen”) and somehow makes your laptop not to show the video. Try to remove the hard drive and start the laptop. See if you can get a video on the LCD screen.
Jason
Looking for help. I have an Acer Travelmate 2300 unit, my client dropped the machine and broke the power connector and the lcd open / close sensor. We have repaired the power connector and disabled the sensor and the machine worked for 1 week. The machine is now back and it won’t initialise meaning: The power lghts, hdisk, dvd etc spin up but nothing happens from there. I have replaced hdisk, ram, dvd, used external monitor nothing, all I get is the power light flashing from green to orange all the time. Any help would be appreciated, thanks.
cj2600
Hey Jason,
Have you reseated all connectors inside the laptop after it was dropped? It is possible that some connectors are not seated properly. I would try to reseat the CPU first, not sure if you have an easy access to it. I had a dropped laptop for repair in the past and it didn’t start because the CPU was half way out.
This morning I had to troubleshoot Toshiba Satellite P35 laptop with exactly the same symptoms. LED light fine, the fan is spinning, the HDD is spinning, the memory OK but nothing on the LCD screen and the external monitor. After I installed a test CPU the laptop started fine.
I’m not familiar with Acer laptop flashing code but it looks like you have some power issue on the system board. I believe it is just a bad connection.
Daniel
Acer Aspire 1520: It started going really slowly tonight, so I thought hey I know I’ll run the recovery and ghost the OS back to the original state, see if that makes any difference. Trouble is, now it just shuts itself down after about 1-3 mins of use, which is not nearly enough time to run the recovery..it gets past the BIOS and will boot from the CD, but thats about it, locks up and shuts down after having copied about 100 megs. So I tried formatting with an old windows cd, and then tried to install windows that way, same problem, only after slightly longer this time. I reckon something is overheating somewhere, I took the panels away that are available to remove at the back, and none of those parts (memory and wirelesss card i guess) are hot at all. (not that I would expect the wireless card to be hot, but hey! i could get at that, so I checked 🙁 ) I’m getting a really bad feeling about the whole thing, it’s about 2 months over the end of the warranty now, so i won’t be able to get it looked at that way…any suggestions??
cj2600
Daniel,
I think your laptop shuts down because the CPU overheats. Another symptom of overheating – the laptop runs slower then usual. It might happen because the heatsink is clogged with lint or the CPU fan stopped working. I am not familiar with
Acer laptops but I guess it has some openings in the CPU area so the hot air can get out. Buy a can of compressed air and blow inside the openings. See if it will fix the problem.
Turn on the laptop and listen for fan to start spinning. The fan should start spinning before the laptop shuts down. If you cannot hear it then most likely the fan is bad and should be replaced.
Curtis Peterson
I have a Acer Aspire, the battery is reconogized in the power meter in the control panel, but it will only work with the power adapter plugged in. I have replaced the original battery with a brand new one, still the same symptoms. After disassembling the laptop there is a 2 burnt chips, on the motherboard, not exactly sure if they are resistors, compacitors, or what exactly. The numbers on the component are: 4800B, W42B. If you have any suggestions please let me know. Thank you
Curtis Peterson, ISA.
Matthew
I’m trying to take apart my acer aspire 1520 and it keeps getting hung up. Does anyone have an actual dissassemble manual for it? thanks.
Mike
I have an Acer Aspire 3000 and I can’t seem to get the Wireless to work, no matter what I try. It worked fine every day for a year, but when I booted up this morning, nothing.
In Device Manager for the Broadcom 802.11g Network Adapter I get the error “This device is not working properly because Windows cannot load the drivers required for this device. (Code 31).”
I tried uninstalling it and installing it with new drivers, but it doesn’t seem to make any difference. Any advice?
cj2600
Mike,
Can you access the wireless card? First of all, I would try to reseat it. Just remove it from the slot and put it back. Overtime a wireless card connector pins can get oxidized and have to be cleaned.
cisco
i have an acer extensa 2000, i want to reformat my laptop but i dont know how and all my mates say start ur computer and press F1, F2, F8and delete. but only F8 works and it is not the right thing i am looking for. all the rest mak a loud noise.
Audrisu
Hello, i have acer aspire 1360, Trouble is, my laptop does’t start, Before the night i just shutdown it, and today in the morning, it’ doesn’t turn on. :(((. I tryed to change power supply, everything, but nothing helped. Also warranty is ended in 2 months ago…
Could somebody knows that to do? Or could suggest some others web sites where i could find forums on acer aspire 1360 turing on problems? .
Thank you!
Melissa
I have an acer travelmate 240 and the lapy seemsto be melting the ac adapter. the pin that it lugs into gets really freaking hot. What the hells up?
cj2600
Audrisu,
Can you give more description on how it “doesn’t start”? Do you see any LED activity; do you here any sounds from the laptop? Is it completely dead?
michelle
ive lost sound when i play a dvd ony what wrong with my notebook acer aspire 3000 w xp. Only when play dvd.
Chaud
About the question number 27 and 28, i found the possible problem.Try take out the Wireless card from the Laptop and your laptop goes turn on.
99% de problem is with the Wireless car,i think is like a short-circuit withe the wireless card.
try i..Beste regardas,
Chaud.
Sean
I have the same problem as this guy
Have a problem with a ACER TravelMate 2300. System boots up goes into windows XP and then freezes after 5 mins of use or shuts down right away. Dont know if it is over heating however the fan is working fine and I cleaned the heatsink. After it freezes/shutsdown I can almost never get it to turn back on right away unless I wait 5 -10 mins.
cj2600
Looks so much as an overheating problem! Here’s a guess. May be the thermal grease between the heatsink and the CPU is old and doesn’t conduct the heat anymore? Are you sure that the CPU fan is spinning?
Theoretically, this problem might occur because of a failing hard drive. You turn it on when it’s cool and after some time it’s getting hot. After the laptop shuts down, you have to wait some time until the HDD cools down.
james
i have a aspire1510 laptop and want to reformat from scratch . Any suggestions~?????
cj2600
James,
Usually you can re-image the hard drive if you use a restore CDs or DVD. I’m not sure how it works with Acer laptops. For example Toshiba, Dell, HP supply a recovery, restore media witch you can run to restore the laptop back to original factory settings. All you have to do – to insert the disk inside the laptop and make it boot from the DVD drive and follow the instructions. Some manufacturers (IBM for example) create a recovery partition on the hard drive and you can access it if you press F-key on startup.
Make sure to backup all important data from your hard drive. Everything would be erased if you re-image the drive.
Kasy
I have an Acer Ferrari 3400. I’ve been trying to run the system and recovery discs and keep getting an error ar 15% complete. The application error is 19225. The symnatec ghost detected a corruption on an image file and it recommends an integrity check.
I’m lost. thanks
cj2600
Kasy,
I’m pretty sure that you’ve tried to clean up the CD with a soft cloth, so I mention it just in case. I’m not sure how Acer handles this. Have you tried to call them? May be you can buy new recovery discs or replace it for free if your laptop is still covered by warranty?
Nigel
How do you get the hard drive out of a Aspire 1360 notebook – so that I can upgrade with a larger ?? Acer are no help at all – as they refuse to help.
Anders Petersson
Did anyone find out how to access the hard drive on an acer aspire 1360? I need to replace mine. Thanks!
Merle
Hi!
Where i can find Toshiba Satellite 1410-802 recovery disk?
The sound does not work in my laptop.
Thank you!
cj2600
Merle,
Have you tried calling to Toshiba and asking if they can sell you one? It shouldn’t be very expensive. One of my customers bought it like for $40. I think that’s a good price. But I’m nor really sure if they carry recovery disks for older models.
Beth
We have an Acer Aspire 5002 which is back in for service again at the end of the one year warranty. In this first year it has broken down approximately every 3 months and has always seemed to run hot. The fan was replaced after 2 months, the motherboard after 4 months, the LCD screen and power cord after 7 months, and now at 11.9 months, it is in for a broken hinge which Acer says will not be covered by the warranty. My son (the user) has been careful with it and yet has had nothing but problems. Suffice to say, we will not buy another Acer. However, is there anywhere we can get repair documentation for this unit? If nothing else we can use it as a learning experience!
cj2600
Beth,
That sounds strange that a broken hinge is not covered. If the laptop wasn’t abused and still under warranty, I would think it’s covered. Toshiba replaces broken hinges if the laptop is still under warranty.
Paulo
How i replace the dvd-rw drive?
Steve
I have an Acer Aspire 5002 with thermal heatsink module that needs to be replaced, how easy it this to replace, any special proceure, or tricks to know about?
stevieh
Hi I’ve got an acer aspire 1670 and the back light is not working anymore,can anyone help with a manual on how to strip it down so i can replace this part,
thanx to all who help
Vanessa Beato
I have a laptop that i need the cd s that cam with it whn i brought it. Unfortunentl i dont not have thom no more. Is it possiable i could buy those cds from on line. If you have suggestions that could help me out it would be a great help to me.
cj2600
Vanessa,
If you search on ebay for “acer recovery CD” you’ll find it for about $15. I would contact the seller and ask if the CD will work for your model, even though they claim that the recovery CD is good for any laptop.
Mark
Hello
I have an Acer Travelmate 234XC. The problem I have is that I have a PCMCIA firewire card, which it detects. I then plug in my mini dv camera and it refuses to detect it. It found it once for about 3 minutes then lost it and won’t refind it. I have tested the card and cable and camera on another laptop and they all work fine. Is it the PCMCIA slot that is faulty or would it be a driver problem? If so, where can I get a driver?
Thank you very much.
Derek Ngion
Hello to Everyone,
I have a Acer C100 Tablet working till recently, it crashed. Unable to locate my lost CDrom for re-installation, it is stranded.
I request that anyone with the same Table PC could help to Loan/Sell the original set of OS CDrom for restoration please.
Would be glad to hear from someone out there please.
Thks for reading this request.
Sincerely
Derek
15 Oct 2006
A.H.
I have an Acer Aspire 1640…
Periodically it will shutoff on its own, just flash off…
it acts somewhat like when a laptop overheats, but it doesn’t appear to be warm at all when it shuts off.
it will not turn itself off if the laptop is sitting on a desk or something else that doesn’t move, but if the laptop is on your lap or I pick the laptop up to move it around, it will shutoff..
I’m kind of thinking that something like the Ram could be lose, but nothing appeared to be loose when I opened it up…
any ideas? or should I call the Acer support before the warrenty is up… if its not already expired :-/
thanks in advance 🙂
cj2600
A.H.
If the laptop is still under warranty I would defiantly call the tech support. If the warranty is over, I would try this. Remove all modules that you can access: hard drive, DVD drive, wireless card, battery. Even without these modules you still should be able to start the laptop and get some video on the screen. Move the memory into the second slot, if you have any. Try moving the laptop without all abovementioned modules. Does it still shut down?
If it’s stable and will not shut down anymore, install parts one by one and test the laptop after each step. Find out after which module it will start failing. It’s possible that simple reseating can fix the problem.
If yes, then you might have a loose cable connection somewhere on the system board or inside the display assembly. Further troubleshooting will require taking apart the laptop and reseating all cables.
BUT find out if you still have the warranty.
Tre`Von McKay
How do I replace the hard drive on a AcerNote Light 370C laptop
max
hi please help i am desperate
i have an acer aspire 1800 and when i plug the cable from the battery into the computer it acts as though it is not there so i have to push it in hard and move it to different angles to make it work but this does not always work so please please please tell me what do do
thanks even if you cant help
max
cj2600
Max,
I just looked at the FRU manual for Acer Aspire 1800 and it’s not clear if the power jack is located on the motherboard, I think it is.
I think that it could be either a loose wire inside the power cord or the power jack is loose or broken. First of all, find a multimeter and check if the power on the AC adapter plug cuts off when you move the cord. If it does, you’ll have to replace the adapter. If the adapter is fine, then most likely it’s a power jack problem, it’s either broken or loose. To fix the problem it would be necessary to resolder or replace the power jack. The power jack problem is very common for Toshiba Satellite M35X, A70 and A75 notebooks. Check out the link and you’ll see what I mean.
A.H.
max,
I had the same problem with my Acer 1640’s power cable.
after about a week of it cutting in and out while I moved it around, it finally stopped connecting at all… so we called the Acer support, and they sent us a replacement power adapter within like 3 days…. and the new one worked fine, so your best bet is to call Acer support, and ask them..
Lol.
Hi i was hoping i could get some help please. my acer aspire 1360 switched itself off a couple of days ago and now it won’t come on at all like it’s not connected to a power source. i’ve tried a different acer power cord but it still doesn’t work. any ideas what the problem might be and just how big of a problem it is? i’m fervently hoping not to lose anything on my hard drive. Thanks for any suggestions in advance.
cj2600
Lol,
Do you see any LED activity when you plug in the AC adapter? What about the power LED, does it light up? Can you test the AC adapter with a multimeter, may be it’s bad?
Mick
I have an ACer ASpire 1654 wlmi. The right hand speaker start buzzing and distorting. So I sent it into Acer for repair and they said its was one day out of warrinty. So now its going to cost me £96. I am a systems engineer and have sourced the part 23.T50V7.001 SPEAKER.SET.ZL1A.TM4500 from Germany for 13 Euro’s. So I am going to try myself.
Does anyone know how to remove the faulty speaker or even get inside the case? I presume you lift out the keyboard and work from there.
Thanks
Mick.
chanel
hello. Is there a place where i can buy Acer recovery CDs cheap? I saw the ad on ebay about the one recovery disk working for all Acer computers but i’m a little skeptical… If anyone knows of a site or possibly a computer store where I can get the CDs, it would be greatly appreciated. Thanks!
michael
is my acer aspire 1640 grapic card intergrated i thik it my not be working the system power up it display some time but most of the time it dosent it not the processor or memory i have already check them cheers
jihsan
hi i have an acer travelmate and my hard drive is listed as none in the acer bios. i have been having trouble today starting up windows (it only started and froze in 1 of around 40 tries). also when it fails to start windows it gives a grey screen similar to the boot menu except it only lists the available boot devices which i have tried and none work. do i need to physically reconnect my hard drive (since it shows up as none on the BIOS and I am under the impression that there should be a hard drive name listed there, or does something else need to be done.
THANKS!
cj2600
Chanel,
Have you tried calling ACER directly, may be you can buy it from them?
I’ve seen that before with Dell laptops. One recovery CD works for a few different models. The trick is that this CD installs only the operating system and doesn’t have any device drivers on it. After you install the operating system you still have to download and install all missing device drivers. That’s my guess.
cj2600
Jihsan,
First of all I would try reseating the hard drive. Just disconnect it from the laptop and connect it back. Then you can download and run Hitachi drive fitness utility to test the hard drive and if the test fails I would replace the hard drive.
Most likely you have a faulty hard drive because a good hard drive should be recognized by the BIOS without any problem.
Find another laptop hard drive and see if it’s recognized by the BIOS. If you still have the same problem even with a new drive, it might be an issue with the controller on the motherboard.
bk
Hi, i have the same problem as jishan here, i have two hard disks in my laptop but there is none shown in the bios.. & theres a ticking sound given off by the laptop which i suppose is the hard disk..
sachin
hi
i accdently broke 1 of my keys on my acer aspire 1360 and i cant get it back to place
Thanks in advance
cj2600
bk,
I had the same problem with a Dell laptop. The laptop had a CD-Rom drive installed but was missing the hard drive. For some reason the BIOS didn’t recognize the CD-Rom drive, I didn’t see it listed in the BIOS and wasn’t able to boot from it until I installed a new hard drive. After I installed the hard dive everything works just fine and I can see both devices in the BIOS. I believe both drives are connected to the same IDE cannel and it’s necessary to have both drives installed (working properly) or the BIOS will not see them.
I think you might have the same problem. Both hard drives in your laptop are connected to the same IDE channel and if one of the drives fails, both of them disappear from the BIOS. That’s my guess; please correct me if I’m wrong. Find a test hard drives and replace the drives in your laptop one by one. Check the BIOS after each step to find out with one is a failed drive.
shaun song
i m desperately looking for c300 travelmate recovery cd to re-format my notebook. how can i go about downloading it?many thanks!
Marvin Dutton
I have an Acer 4001CLi, Difficulty powering on. must hit the power button many times before it will turn on.. Once on windows xp pro will load then machine will lock up. When boot in safe mode. system will work ok.. ? driver problem or ? and what makes it not power up?
Edgard
Hi! I’m looking for an acer Travel Mate 3000 service manual, many greetings! Thank you!
steve
I have a acer aspire 1670 that with power problems. Xp will start up ok . As the laptop starts it emitts one bleep then the ac/charge light flashes once every second but will not charge the battery up. It will not power the laptop up now at all. Any ideas folks?
Regards,
Steve
sener
hi
i have a problem with my acer travelmate 2702 notebook
i want to repair it myself because i made it repair three times but problem occured again after 3 months
power jack doesnt work i cant charge battery and i cant use adapter i cant turn on computer
thanks a lot
Arnoud
Hello,
The hinges of my Acer Aspire 1300 have suddenly become really stiff. Would this require new hinges or would some lubrification do the trick?
With kind regards,
Arnoud
dag pan
The problem: 2 weeks ago as my laptop aspire 1620 was in use and connected to the internet , suddenly run off having the following symptoms.
The symptoms: Main on-off button led stays on. Quick launch button for email also stays on as well as hard disk led is continuously on. The main processor fan is working but spining very slow. No response when i press the buttons. When i plugged out the battery and the dc supply the computer went off and when i press the main button to switch it on, for half second my computer seems that it is going to start up properly,but the same thing is happening again.
Notice: I plugged my USB FLASH LIGHT and i saw that it lights for the same time my computer is trying to start up and then goes off.
What i did so far: Pull out the hard disk , the dvd drive , the modem, the screen , the graphics card, the ram memories ,the keyboard, the small battery , the main battery and installed them again one by one trying to eliminate any problem .I checked for damages on the mainboard or for eletronic componets malfunctions but i did nothing. I also pull out dc supply and main battery and pressed the main button for 6 seconds for resetting.
What help do i need: Does anyone know how to proceed on my problem
Thank you in advance.
Aboalmemim
I have ACER TravelMate 4000 . I have problem the
usb short buy the cable of external hardisk…and the the machine be restart…after restart it’s work but the secreen cannot display any thing… and the processor fan in work… pleace helpe in a short time
Jompa
Hi all.
Got some trouble with my acer aspire 1452, it’s overheating but not enought too make it restart but enought for being annoying.
It has been on one trip to acer for service but the problem came back a few months after. They said that the heatsink was cleaned, and i’m thinking of doing the same thing at home.
Here comes the problem:
I can’t get all the screws out, there is a single screw just under the monitor that I cant reach, has anyone in here taken a acer apart and can give me directions?
Best regards John
cj2600
dag pan,
Make sure the AC adapter outputs correct voltage. Can you get any video on an external monitor if you completely minimize the system and leave only the motherboard, graphics card, CPU and memory? Try both memory sticks one at a time in both slots.
If you still have no video even after the system is completely minimized, probably something is wrong with the motherboard.
dag pan
cj2600
Thanks for your interest. AC-DC power ok. I will try your method soon.
STEVE
HIYA, All sorted for enquiry no82.
It turned out it was the dc jack.
I have now replaced it and everything is fine.
Thanks for your help and comments.
Steve
dagpan
My laptop is live again!!!!!!!
I almost don’t believe it….check out the crazy story underneath
On 01/02/2007 my laptop crashed and i decided to sent it for service on 01/05 friday after trying to fix it by myself.
Today i went to the service point and got my acer back because i got ungry with them for the delay of the repair.One week ago i ordered them to do nothing with it.The laptop didn’t go onto the bench for check.So when i took it on my hands i started visual examination for any damages and accidently pressed the main start button.
the laptop began to work and boot up easy easy but correct. In the meanwhile 2 beeps heard from the main board which is a kind of trouble diagnostic code.(i don’t know it. Does anyone know it?)
When i arrived at my home i reboot it and know problem. I also checked for errors thru the management tools of windows but the only thing that displays to me is one service control manager fault.
Really i don’t know what happend guys….but one thing i know from my experience as amateur electronic engineer. Electronics are getting crazy sometimes and i do have stories to tell.
king
I have searched endlessly on the web to find instructions on how to remove the harddrive from my TravelMate 4000L. Any links or advice?
Suzie
Hey! There
I have an acer TravelMate 2450. It starts up fine and everything, however I can’t use my touch pad nor my keyboard…It seems like none of the buttons work?
shey
Hi…I need help! I have an Acer Aspire 5100. I started having hard drive problems about a month ago. Acer sent me a new blank hard drive…I installed it, but everytime I try to run my recovery disks on it, it fails….It will go to about 30% complete, then it will give me an error saying “Restore failed! Reason: 0sf0000005. When it restarts it gives me another error that says “NTLDR is missing Press any key to restart. I am not very good with computers, so I am trying everything I know to do. The recovery disks that I have are the ones that I paid Circuit City to make. Any thoughts or suggestions??
cj2600
Suzie,
I think it could be a software related issue. Can you access the BIOS setup screen by pressing one of the function keys in the top row on the keyboard? I’m not sure exactly which one you should use for Acer laptops (try Esc, F1, F2). Can you boot the laptop into safe mode by pressing F8?
I’m just trying to figure out if the keyboard keys work fine before Windows starts loading. If it does, then it’s software problem.
If the keyboard keys do not work even in BIOS, then most likely it’s a hardware related problem. I’m not if you can take apart the laptop, but at the next step I would try reseating the keyboard and touch pad cables on the motherboard, maybe it’s just a loose connection.
Also check the BIOS settings (if you can access it of course). Set the BIOS to defaults. Check if there are any settings to enable/disable the internal keyboard/touch pad in the BIOS.
cj2600
Shey,
Make sure Acer sent you a good hard drive, you can test it with Hitachi’s drive fitness test utility. Download this utility, create a bootable floppy or CD disk and boot the laptop from it. Run an advanced test and see if the drive passes it.
I think it also could be a memory related issue. Test the laptop memory with Memtest86+. Use the same steps to prepare the media. Create floppy/CD, boot the laptop from it and the test will start automatically.
John
My Acer Aspire 1360 dont stat up windows xp .
im gettin all the time to f2 setup menu .. ill tried to run windos in safe modus, normal modus and all other options.. but i always return after few seconds again to f2 setup menu.
my lap is not coneted to the adaptor . i tried everything with battery, without ups extras
any idea how i can fix it or what is going on ?
Stuart
I have an ACER ASPIRE 1360 and I was re-installing windows, when the dvd/cd drive kept making a noise like a lawnmower ; ) … so it froze the windows installation and i turned it off. Next time round i turned the pc on and it got to about 27% of the install and it just suddenly shutdown, no noises, nothing. Next time around it did the same dvd/cd drive thing and i am not sure if this is an overheating problem, it does get quite hot quickly but i am not sure. Any help greatly appreciated!
Stuart
Also, something i don’t understand is. Before i re-installed windows i had it running fine all the time i could play games on it too. It is only when installing windows that it does this.
P.S now it keeps just getting a little of the installation done then turning off.
cj2600
John,
Have you tried reinstalling the operating system? I think it should be your next step.
cj2600
Stuart,
I think it might be heat related issue. Buy a can of compressed air or find an air compressor and blow off the heat sink through the air intakes on the bottom (of sides). See if it makes any difference.
Stuart
Hey, I am pretty sure it is a heat related error as today it got to 75% and then shut down. Do you know where i could get the compressed air from? And do i just spray it into the air intake?
Thanks for your help
cj2600
Stuart,
You can find it in any local computer store. You spray air inside the intakes on the button and the dust will start coming out through the openings on the side.
I know that some people successfully cleaned the heat sink with a shop vacuum (some people say you can damage the laptop by static electricity when you are vacuuming, not sure about that).
I would go with air cleaning.
Stuart
Ok thanks, i found them for about 5 quid on ebay so thanks for the tips 🙂
vishwanath
i want to register my acer laptop online………..
i have bought it from bangalore(india)……….
it is aspire 5101ANWLMi
so please send me the……..indian web for register it…
zeke
Hi…I need help! I have an Acer ferrari 5000 that just died in my
arms today. I turned it on this morning and it froze when it got to
about 50%, (I was outside and the themperature was about 40
degrees) I tried turning it off but nothing happened, so I removed
the fully charged battery to shut it down and start over. When I
pressed the power button, it lit up for a couple of seconds and the screen looked like it was starting……but it didn’t. Any sugestions?
Anabel M. Leonor
Gud day to you!! I need help for my acer laptop aspire 1350. I want to reformat it but my cd rom is not working. I have an external dvd in which I try to boot the recovery cd but it’s not working, it doesn’t read the disk I guess. !!!! How can I reformat my laptop through the external dvd. Pls help me. I will really appreciate it!!
Thanks a lot!!!
Anabel
cj2600
Anabel M. Leonor,
I am not familiar with Acer laptops and here’s a guess. From my experience, if the laptop has an internal DVD drive it cannot boot from the external DVD drive. The BIOS “doesn’t know” how to talk to the external drive because it wasn’t designed for it. You’ll have to find a new internal drive in order to reimage the hard drive.
RMAA
hi all,
i hope to find some one help me in my problem
i have an acer aspire 1683wlmi when i try to shutdown it it freez and i have to plug in power cabel if it’s not plugd in or i have to disconnect the power cabel if it’s already pluged in to avoid this freezing please any one has the solution
steven c
hi any one give me instructions on how to boot up from cd rom instead of the hard drive ive got viruses,it a travelmate2350.
Shana
Hello, i am having an issue with an Acer Travelmate 280.
It will boot up, but the screen with remain grey through everything. I can hear it run through Windows XP and boot up through the sound. But the screen won’t change.
cj2600
Shana,
Test the laptop with an external monitor. If the external video is displayed normal, I assume there is nothing wrong with the video card or motherboard.
I would try reseating the video cable on both ends – motherboard and LCD scree, maybe it got loose somehow. If reconnecting the cable will not help, I would probably go ahead with replacing the cable. Maybe it’s bad. If still not luck, it’s possible you have an issue with the screen.
Vibha
Hi there, I am having a major problem with my Acer Travelmate 4000.
It wont turn on at all when the power button is pressed, sometimes it will randomly load up, but it is doing this less and less, and I havent been able to turn it on for a few days now. When it did load up, it loaded up normally.
When the Ac adapter is connected, the light at the front of it turns on to indicate the battery charging, but I still get no response even after charging for a few hours. I have tried turning it on directly with the AC adapter (without the battery), but I still get nothing.
Is it possible to be a problem with the switch and nothing to do witht the battery/adapter at all?!
Any help would be appreciated. Thank you
FIona
help I have an Acer Aspire 5672 less than a yr old. the heat coming out of the right hand side is red hot as are the keys. how do i check the fan is not over heating. does the fan need to be cleaned in someway.
fintan
hey did you get the problem sorted out with your laptop acer aspire 1670 because iv got the same problem and i dont know what to do.
Ascii King
Fiona, you might try removing the battery and running the aptop on AC power for awhile. If the problem goes away then it might be that the battery is overheating and needs to be replaced. It should still be under warranty.
joanne corrigan
hi
i have an acer travelmate 2200, the p key has come off my laptop and i am having great difficulty getting it back on, anybody got any ideas, any help greatly appreciated
Svaj Malizo
Hello,
I was wondering if anybody out there knew how to open an acer travelmate 2100.
I took all the screws out, but there seems to be something else that holds it together. I don’t want to break it, so I’m asking first: are there any hidden latches I should know about?
Thanks!
BTW I’m trying to change the HD.
cj2600
Joanne Corrigan,
Check out this post, it might be helpful.
joanne corrigan
cj2600, u r a star, thank you very very very much, it took me bout 5 minutes after i had studied your pics and i finally managed to do it after weeks of frustration, thanks again
Adrian
I have an ACER aspire 1670. When I switch it on it powers up for a couple of seconds and then turns itself off again. All the fans start up and the hard drive and the screen flickers a few times before turning off. I’ve tried removing various components (hard disk, dvd drive, ram etc) and nothing has helped. I’ve checked the connectors to the display which seem to seated correctly. I’ve also tried hooking it up to an external monitor with no luck. Any idea what may be causing this?
Any help appreciated. Thanks.
cj2600
Adrian,
Minimize the system. Unplug the LCD from the motherboard. Remove all components (battery, DVD drive, wireless card, hard drive, etc…) and leave only three main components: motherboard (with video card if it’s not integrated), CPU and known good memory module. Test the laptop with an external monitor. If the laptop still shuts down, it’s likely that you have a bad motherboard.
Peter
I have acer aspire 1800 wtih ATI X600 128 MB graphics card. My laptop is not booting the screen is completely blank. Sometimes after few days it boots up and everything seems okay and then suddenly the screen freezes and on reboot the screen stays blank.
Do you have any suggestions
David
I have an Acer Aspire 1642wmli and I’ve broken my LCD screen. I can replace it myself but am having a hard time finding a dealer to sell me one.
Does anyone have recommendations? Thanks.
cj2600
Peter,
I would run the memory test first (when you can start the laptop). Very often this problem is caused by a faulty memory module. If you have two memory modules, remove them one by one. Test the laptop with only one memory stick in place.
Also test the laptop with both memory stick in the slot A and then in the slot B. If the laptop works fine with both RAM modules installed in the slot A but freezes when they are installed in the slot B, you might have a faulty memory slot. One guy suggested cleaning the contacts inside the memory slot with an alcohol wipe, of course when the AC adapter is unplugged and battery is removed.
jo corrigan
hi again
i have an acer travelmate 2200 and am trying yo burn some cds, no matter what cds i use they are not registering when i put them in, i keep getting asked to insert a black disc. i found a site that said defrag which i did, i then managed to burn 1 disc but then bingo, same thing keeps happening, anybody got any ideas wuld be very grateful
cheers
cj2600
jo corrigan,
It’s hard to guess what is wrong at this point. It could be either software or hardware related issue. Can you start the laptop from a bootable CD or DVD disk (recovery disk for example)? Does the drive recognize this disk at all?
I do not troubleshoot software issues because it might takes hours to figure out what is wrong. In cases like this I reinstall the operating system from scratch and if the same problem appears again even with a new software load, it’s a hardware related issue, probably a faulty CD/DVD drive.
jo corrigan
all my other discs seem to work so i think i might just have to try yet another type of disc to burn, im obviously not buying the right ones, thanks a lot for your help
Svaj Malizo
Hello there,
I wrote back in March 29th asking about how to remove the hard drive on a travelmate 2100. I found out later that you don´t answer questions regarding acer laptops (so, sorry about that).
Anyway, it turns out, to remove the hard drive you just need to take out the battery and pull on the little plastic tab that you see in the middle.
I had to take apart the whole laptop to find this out, ’cause I didn’t want to pull too hard before I knew what it was for. I just thought this may be useful for someone else in the same situation.
Cheers
jo corrigan
i’m still having trouble with my cd player on my acer travelmate 2200.i have been trying to burn some cds but the discs aren’t registering, i have tried several types now but still nothing, so i have just inserted a bought cd and this is not even registering now, i really don’t know wot to do, i’m no good at all this technical stuff so if somebody could help i would be very grateful, thanks for all your help
Helena
Hello, does anybody know how to open a Acer Travelmate 2500, I would really appreciate some help 🙁 . The computer is overheating and i cannot do anything about it
cj2600
Helena,
Try cleaning the heatsink and fans with compressed air (you can buy it in any local computer store), just blow it inside the openings on the bottom or sides of the laptop.
peterom
can you explain to me how I remove a pcmcia reader from an acer aspire 1711smi
Paul Hutchison
Hello, can anyone please explain to me how to remove the keyboard from a travelmate 240?
Cynthia Rennie
To Whom It May Concern;
Could you please mail me a manual for my laptop, I have an acer aspire 5100 which I purcased in January, I look forward to your reply with your e -mail address so as I can e-mail you a proof of purchase & my mailing address;Thank – you;
cmr
Chris
I recently purchased a used Travelmate 240 from a relative. I would like to know how to remove the hardrive so that I can start the software from the begining. Any ideas?
Haden
Hey, maybe like 5 hours ago my Acer Travelmate 2300 just turned itself off. I started it up, only to find out that it wasn’t recognizing my power cord.
I started up an hour later, thinking it might have overheated, yet I booted it up, and it still wasn’t recognizing it. The AC adaptor light also wasn’t on. I restarted it, and the AC adaptor light was flashing on and off.
Maybe five minutes ago, I tried starting it up once again, yet it didn’t even try. The AC adaptor light flashed on and off, and now I am getting very frustrated.
A while ago, my dad owned this Acer, and the casing around the power cord was ripped up, yet the wiring inside was left untouched. It’s been working since then, yet today it screwed up.
Please, someone, help!!!!!
Thank you SO much in advance, seeing as I think my girlfrind my be a little upset with me right now and she is not answering her phone and we usually talk on MSN messenger.
Haden
Oh, and also, before it stopped working, I noticed the touch pad wasn’t working. Dunno if that helps, or makes it more complex.
jose laris
I HAVE AN ACERNOTE 730I AND MY QUESTION IS IF YOU CAN SEND ME THE OPERATING SYSTEM .
THANK YOU VERY MUCH
Donna
i have aspire 3630 and its turning on fine. its as if brightness is turned away down but i have tried turning it back up using controls on keyboard but makes no difference. You can still just about make out the windows desktop but not able to use it. Any ideas whats up ?
Joe Bloe
in response to Donna:
Odds are, something happened that’s keeping power from getting to the lighting behind the screen.
Grey Macheso
Hello,
I have an Acer Travelmate 2500 Laptop, the HDD crashes and am
looking for one to replace it. If anyone have it let me know, so that
we can agree on payment and the like.
Thank you in advance
Jamie
Hello,
I have an Acer 2702 Wlmi and not sure what the problem it with it….It started when my wife thought she switched it off but closed the lid too soon and it went into hibernation, 3 weeks later it comes out of its case and it switches on and gives the finall “battery dead” beeps. I plug in the power cable and the light on the front turns reddy orange and flashes on/off. I bought a new battery and when I fitted it and turn it on I get an error message telling me its the incorrect battery please insert proper one system is now going into hibernation mode. I sent that batery back and told them and got a refund. I then ordered a new one from acer and get the same thing. Any ideas?
cj2600
Jamie,
Can you remove the battery and try turning on the laptop just from the AC power? Can you start the laptop from AC power without the battery installed?
John
looking for travelmate 2450 recovery disk ,hhd change didnt make a back up, any ideas?
abraham
hey,
i have a problem with my acer aspire 3500, the AC adapter won’t work, and i want to reformat my computer, but i lost the recovery discs…any idea where i can get them?
samantha Owens
I have an Acer Aspire3630 Laptop and it has stopped recognising dvd’s? Why has this happen and how can it be fixed?
Thank you
cj2600
Samantha Owens,
Here are some troubleshooting steps.
Find or make a bootable DVD disc, you can download and burn Knoppix Linux or use any other bootable DVD disc.
Try booting the laptop from this disc.
If the laptop boots from the disc but you cannot access it in Windows, you might have software related problem. Reinstall Windows.
If the laptop doesn’t recognize this disc even when you try booting from it, you might have a bad DVD drive. You’ll have to replace the drive in this case.
Arbnor
I have an Acer Travelmate 2300 and I deleted my Power Managment Program and I don’t know how to find it for free. If someone can help please write me on my MSN adress
Thanks
George Henry
I have an Acer Travelmate C110 Tablet and like Donna in post 141, it is as if the brightness is turned down on the LCD. I can slightly see the screen image but have no way to adjust to get it brighter. The display controls have no effect. I can plug in an external monitor and it works great.
Any suggestions on where to go for repair or replacement?
cj2600
George Henry,
The backlight is completely off and the image is very very dark or the LCD screen just is not bright enough but the backlight works?
If the LCD just is not bright enough check the power management software. Maybe the LCD brightness is set to minimum for both AC and battery mode. Adjust the brightness and see if it helps.
In case if the backlight is completely off, you might have a hardware related issue, probably bad screen inverter.
Check out this post: How to troubleshoot and fix laptop video problems
Samanha
I have an Acer Aspire 1680,
my cd drive does not want to play any cd. I did the check on it and it says it is working properly but it wont read anything i put in the drive. It make a small whirr sound then my screen freezes (Not responding). I was told it miht be either the belt or the cd drive is shot. Can someone please help me.
Ruben
I have a ACER ASPIRE 5100 that i am working on and i am doing this for a friend..Question is i plug it up it beeps twice and the power button is on but the screen is not on and i plugged it up to a extenal monitor and still nothing…I busting my head trying to figure out what the deal is….
If anyone has any help to offer please let me know i will keep checking on this site off and on to see if anyone has some answers…
Thank you
evo270
hi every1.ive got a acer aspire 5310,could anybody help me locate the second memory bay???i know thers one on back of machine,ive taken it to bits trying to find the second 1 but no joy!!and is there any chance of putting the service manual on this site or does anyone know where i could get hold of one. thanks in advance.
evo270
khurram
hi my cd rom doesnt work every time i put a cd in it doesnt work iv tried lots of cd also i seems to be making a weird ticking noise when its trying to load
thanks
cj2600
khurram,
This sounds like a bad CD drive. I think you’ll have to replace the drive.
rajah
i need service guide for travelmate 3200 series
mike
hey got a travel mate 2300 and scratched the disks and didnt realise till i tryed to reformatt laptops stuck in limbo ne one know if i can still get it going with out the disks it just keeps restarting now
nik
My laptop keeps switching to battery power even when it is plugged in via the mains. It usually runs on Ac power for a small while then it switches over to battery while still plugged in..any ideas?
scott
My acer travelmate wont charge the battery, i bought a new battery thinking the old battery must be finished but i still have the same problem, the led light comes on to say the battery is being charged but still not charging one bit. The battery is securely fixed. anyone help?
jack slater
Hi I want to tell all people where find the Acer Aspire 1690 service manual. This was very very difficult to find on google, so I want to share it with you. I suggest to the owner of this great site to pubblish this file, for direct download. Tnx all and bye… (link removed).
Gavin Weston
I have just bought a Acer TravelMate 220. The package I bought does not have a manual for the machine. Do you have one availble and if so can you advise me a price. Thank you.
Gavin
juan
plez help i have ACER Ferrari 3400
now it not working –
fan oky – dvd oky (in / out) but nothing on display
i remove battery and use power adpter only it’s start directly whitout i press any thing and nothing apper on display (tft) and 2 lamp umlock and caps lock light all time . i asck how can i clear c mos (bios) or any help ?
plez
michael
my acer travelMate 200 series just keep on refusing
my password any idea on how I can reset my bios
tried reading wbsite reviews got nothing help anyone………………………….!
kyle seddon
i have a problem.my Acer Aspire 3600 laptop wont work.ir loads up the acer logo then it says
MEDIA TEST FAILURE,CHECK CABLE.EXITING PXE ROM.OPERATING SYSTEN NOT FOUND
plz help.im 13 and i don:t know whar a PXE ROM or MEDIA CABLE is
cj2600
kyle seddon,
Looks like your laptop is trying to boot from LAN because for some reason it doesn’t detect the hard drive. Most likely the hard drive is bad and has to be replaced.
1. Enter the BIOS setup menu. Find out if the hard drive is detected by the BIOS. Make sure the hard drive is the first device in the boot order.
2. You can test the hard drive with Hitachi’s drive fitness test utility (link in Resources).
3. Try reconnecting the hard drive. Just unplug it from the motherboard and plug it back in. It’s possible that the hard drive got disconnected from the motherboard.
kyle seddon
want is a BIOS menu?
kyle seddon
i went to the boot menu and got
1:IDE 0:
2:IDE CDROM: TSSTcorpCDW/DVD TS-L462D
3:Network Boot: B02 D00 YUKON PXE
4:USB HDD
5:USB CD-ROM:
6:USB FLOPPY:
7:USB KEY:
8:
Now what do i do?
cj2600
kyle seddon,
If the hard dive is the first device in the boot order (like in your case) but you still getting the same error message on startup MEDIA TEST FAILURE,CHECK CABLE.EXITING PXE ROM.OPERATING SYSTEN NOT FOUND it could be related to:
1. Corrupted operating system. In this case try reinstalling OS.
2. Failed hard dive. First, test the hard dive with Hitachi’s drive fitness test to make sure it’s bad and then replace the hard drive.
3. The worst case scenario. There is nothing wrong with the hard drive and there is a problem with the controller on the motherboard. In this case you’ll have to replace the whole motherboard.
ineedhelp
when i go to play games like warcraft or world of warcraft the screen gos to the middle and i dont know y????? i tried to reset it in the game but it wont work it dose not fit so if u can help plz email me i need help so plz if u can i would realy like it thx
ineedhelp
oh and i have aspire 5610-2273
Bob
Hi,
I have an Acer 5672, about 2 years old and my battery stops charging. It’s already a replacement to the original battery and this time it charges up to 40% and then just stops, no matter how long I leave it on the AC power.
Has anybody got the same problem?
Any suggestions?
helpplz
My screen has a short after 2 years, does anyone know where I can get it fixed for cheap?
garrett
I have an acer aspire 2010, i can see the harddrive in bios but, it will not let me install windows, I get a non-emulation boot, anybody have any ideas
cj2600
garrett,
I’m not sure what “non-emulation boot” message is but just in case run diagnostics on the hard drive.
You can download Hitachi’s drive fitness test and test the hard drive. You’ll find link to this utility in Resources on the right side.
never
no load linux live cd knoppix 5 in Acer Aspire 9920 bug
Suzie
I’m the one that had previously posted about having the Dell travelmate 2450 with the none working touchpad and keyboard. It still has the same problem, it comes on with no problem but then can’t do nothing. I had completely forgotten that I had posted in here b4. Now that I see the reply. I tried doing the Esc F2, but it won’t work. So I can’t get into the BIOS. I can maybe try taking it appart since the warranty is over on it anyways, but I don’t think I would know what to look for?
Bonita Williams
I have a TravelMate 4000 and the Internet connection stopped working. I was using a DSL and it won’t even let me install a dial-up to get on the Internet. Any suggestions on what I can do?
Ben Cook
Hi, I have an Acer Aspire 5610. The left hand side speaker has blown maybe? or something is stuck in it. How do i get to it? and if I can, where could I buy a replacement?
Many Thanks
Brandi
It seems as though I’m not the only one who has an issue with the AC-adapter of my Acer aspire laptop (3680). I’m relieved to know that I’m not alone in having this very frustrating problem, but it does give me the idea that I shouldn’t purchase anything from Acer again. The AC-adapter is not working. Like many people, I have to shove it in hard and turn it around at different angles until the light comes on, on the front of the laptop, that lets me know it’s working. The battery is fine, and chargers when I can get the AC-adapter to work. I’ve actually had to tape the AC-adapter to the laptop to get it to work long enough for me to be able to use the laptop. I’d really like to know what I can do about it, if anything at all CAN be done. I need my laptop, and at the moment, I cannot afford to get a new one. PLEASE help.
Also, let me know why my laptop will only work in safe mode. I’m pretty sure I know what the problem is and how to fix it when it comes to that, but I wonder if anyone else is having that problem as well.
Thanks.
pc
Ater windows XP home edition crashed in my Acer Travelmate 4010 – I installed Windows professioanl an download and installed all drivers acer website provided but batter is not charging now. It was perfect before windows crashwed. Can some one help and guide me is any configuration or drivers issues.
cj2600
Suzie,
Have you tried attaching an external keyboard and mouse? Will it work with the external devices?
If the keyboard doesn’t work on startup and you cannot even enter the BIOS setup menu, probably you have a hardware related problem.
It’s hard to tell what is wrong.
1. Could be loose connection. I would try reseating cables on the motherboard but it means you’ll have to open up the laptop case.
1. Could be something wrong with the motherboard.
Anyway, test the laptop with an external keyboard.
cj2600
Bonita Williams,
Probably software related issue. When you connect through DSL, you are using Ethernet port, when you connect through dialpup, you are using the dial-up modem. It’s unlikely that Ethernet and dial-up failed at the same time.
Try using Windows System Restore utility and revert it back to the time when your Internet connection was working.
cj2600
Brandi,
Sounds like the power jack related problem. Apparently, the power jack is loosing connection with the motherboard and has to be resoldered or replaced. Very common problem for different laptop brands and makes.
But before you replace the power jack, I would test the AC adapter with a voltmeter. If the power cuts off when you move the power cable, the cable has a damage inside and the adapter has to be replaced.
cj2600
PC,
Does it run from the battery when the AC adapter is unplugged?
Does the power LED turn on when you plug the AC adapter?
pc
cj2600 ,
It did not run on battery when AC adapter is unplugged now though it was working before windows crashed and I reinstalled xp professional.
Power LED is on and battery LED is amber and when we check battery by battery meter it shays 74% and charging but if I check next day it becomes 73% a nd says charging
cj2600
Mau,
It’s possible that you don’t have to unlock this connector, just push the ribbon cable into the gap in the connector.
cj2600
PC,
Maybe Windows crashed because something went wrong with the battery or motherboard?
This is really weird problem. For some reason I don’t think this issue is related to Windows reinstallation. Sounds like a hardware related problem. Just in case, you can try reflashing the BIOS.
Suzie
Yes I did try hooking up an external keyboard and mouse. It still won’t work. I guess I’ll just have to bring it to a computer repair shop or something. Thanks a lot for your help
samet
please acer aspire 5720g recovery disk
Louis
When I hookup my Travelmate 270 with a proxima or TV (S-Video to RCA) it wont display on the external device. I don’t seem to find any additional display software for this model.
Gideon
I need your help please, i have an acer TravelMate 3260 which am having problems with, it came with XP home edtion and i partitioned it to install Professional on the other partition. The professional is working fine with some little problem with am trying to solve but the home edtion won’t display the graphics anytime it boots (explorer.exe) which I’ve once experience it with the professional and i copied it from the home edition with the help of the task manager and it worked to restore the display for the Professional. But when it came to the turn of home edition, i tried doing the same going to where explorer.exe is on professional using windows task manager but i couldn’t. The only option am left with is to restore the home edition to the hidden default factory settings partition in it but i don’t know how to get there and do that
adam
does anyone have a diagram of how to take apart a Ferrari 3400? I messed up where the power adapter connects. The Acer website is useless.
Alex
hi you website doesnt help me at all!, im using an acer extensa 4220 with only 512mb ram and have purchased 2gb to install how do i take the back panel off?…i have un done the screws but its still solid and will not come off. thanks
Dave B.
My new ACER 4720Z once turned on, at different times will all of a sudden freeze with lines running vertically up & down on the display screen. Once this happens, it must be shut off by holding the power button down for 6 seconds. This has happened to the first one I baught, took it back – got another – same thing and now a third. I thought – finally, all was good – THEN – #3 did it too. Can anyone suggest what may be causing this. I have lost any faith I had with ACER. Any input would be greatly appreciated. Thank you.
cj2600
Dave B,
This is very strange that you are experiencing exactly the same problem with three different laptops.
Try updating the video driver if there is a newer version available for downloads. Try updating the BIOS.
jennyward
HELP!! I have an acer aspire 3630 and my LCD screen won’t turn on. I have tried plugging in an external scren but all I get on that screen is ‘power saving mode.’ As its easter weekend not a lot of shops are open. My laptop is my lifeline to my friends as I have ME and I would really appreciate some advice.
P.s. I have looked at the conections to the main board and they appear to be secure but im not sure how to take off the casing around the screen.
Thanks in advance
cj2600
jennyward,
What happens if you press on the power button? The laptop powers up but nothing on the screen, right? I would check the memory module first. Try reseating the memory module, move it into the empty slot if you have any available.
If you have two RAM modules installed, try removing them one by one. Could be bad RAM.
jennyward
I have no idea how to do that. Where would the memory module be?
Jennyward
no worries. i had a look underneath and i found that one of the boards wasn’t connected properly. i can’t believe how easy it was to fix! and free!
jennyward
Argh. Its done it again. I had a good 2 and a half hours and then the horizontal lines started. The screen froze like before and im back to where I started. All the boards are connected properly. Stuck on power saving mode 🙁
cj2600
jennyward,
Try removing this memory module and test the laptop again. It can be memory related problem.
jennyward
I removed both the memory modules and I found that when I tested both that they are both bad. Now I think I have to buy 2 new memory thingies but its expensive for me! £48. Will mean 2 weeks without money to live on. Its now not even booting up. Just turns on for a little while then shuts off.
Paul Streber
hi
it’s a pitty but i can’t find a working link to download the service guide for the
Acer Travelmate 6460_6410
well my network-interface is broken and i had to replace it.
could you help and mail the link to download
THANKS A LOT !!!
cheers,
paul
Iainm
I have an Acer Aspire 3500, when you press the power on, the battery light flashes 8 times and then nothing else happens, any ideas.
Saugen48
CJ,
I help out over at the Toshiba Notebook forum and love your disassembly list for Toshiba notebooks. Just curious if you might have something in Acer disassemblies. I recently bought a new Acer laptop and am now helping on the Acer forum and have quite a few questions about disassemblies.
Thanks
Gene
Saugen48
Followup to the post above. I see the few Acers that are designated above these posts, but the majority are pretty old. Was wondering if you had some more recent Acer models.
Thanks again
Gene
Anastasia
Alright, so I could read through all these comments to see if anyone else is having this problem, but that would take forever. So please excuse me if this has been asked before..
I have an Acer Aspire 3680. I keep it on my desk plugged in 24/7, as if it’s a desktop computer and it’s usually always on. I just leave whatever I’m doing up, and then lock it so that you need a password to get back on so my little brother doesn’t mess with it.
I never had a problem. Occasionally when it needed Windows updates it would shut down, but lately, it has been shutting down all by itself, all the time. Like it runs for a couple hours max and then just powers down. And twice now, it’s done it when I’m sitting here browsing the internet or something. The screen just goes black and everything turns off. Then when I turn it back down, it tells me that it was an improper shut down.
I don’t know what is going on. I thought maybe I accidentally changed the settings, telling it to shut down within a set of amount of time, but no, the settings still say “shut down – never.” And I thought perhaps it was my AVG Anti-Virus, but I’m doubting that now too. Is it overheating? Do I have a virus? Is it my power cord, even though it shows that my battery is full? Or is this a common problem?
I’m just scared that I’ll be typing a paper for school and lose everything. Any help or advice would be greatly appreciated. Thank you.
cj2600
Anastasia,
I think your laptop shuts down because of overheating. It happens because overtime the cooling module gets clogged with dust. You can fix the problem if you blow the dust off the heat sink and cooling fans. Buy compressed air and spray it inside the vents on the bottom or on the side of your laptop until all dust is gone.
For more information you can read this article.
Emile
Hi, i’ve just bought an Acer laptop about a week ago & im already having an issue with it. Sometimes, eventhough the volume is set at a certain number or perhaps all the volume is up, sometimes there’s no sound especially when running applications like messenger. when someone signs in, sometimes i would hear & other times nothing…i even opened an application & was hitting the backspace buttom continuously..first it wasn’t making an sound but after it started to improve until it sounded as it should.. Can someone please tell me what’s going on??? Im disappointed that i’m having an issue soooo early….
cj2600
Emile,
Test your laptop with headphones. If you headphones have sound all the time but external speakers work intermittently, most likely this problem is related to the external speakers.
If both internal and external speakers work intermittently, this could be either software related issue or something more serious, like sound card failure. Back up all personal files and reimage the hard drive from the recovery disc, it will reload the laptop back to factory defaults. If you still experience the same issue even after reimaging the hard dive, you’ll have to ship your laptop for service.
Also, find out if you have the latest BIOS version installed on your laptop. It’s possible (but not likely) that newer BIOS fixes this problem.
Amanda
I am desperately searching for a skin for my daughters acer 240 travelmate laptop. The laptop is for her birthday and I am just about out of time. Please help!
jenny ward
So I decided to err on the side of caution and took my acer aspire 3630 to a repair shop. They called me today and said that the memory ports are damaged and to repair it will cost £270. So I think that ill just get a new one, as it doesn’t seem worth it.
Thanks for the advice guys.
TERRY WASIK
Dear ACER 2450 LAPTOP REPAIR TECHS…
how are you today ??
I had a issue with my ACER 2450 Laptop shutting down and not restarting…i thought perhaps it was my hard drive or memory problem..
So I opened up the back and the FAN and AIR VENTS were all plugged !!
VACUUMMED out the ACER 2450 and it is back in Service…
Merci beaucoup,muchas gracias,thank you very much for your help and expertise Laptop Techs,,,,
(next time i will listen to see if my fan is running …!)
sincerely yours
terry wasik
CORNWALL ontario Canada
Jonas
i Have a problem with a Travelmate 8000, i was fixin it cuz i los my CMOS pass so i removed the CMOS batt for some minutes, then the computer ran and it was good, but the screen was kinda red so i checked the lcd connection in the mainboard and there was a bad pin on the connector, i fixed it and then when i try to turn on the computer, it only flashes the power led once and it keeps turned off, any suggestion? THE AC adapter is charging the battery, i can see the orange led on.
william Matthews
where is the onboard screen control for the 3000? I see i have hot keys on top of the keyboard but what makes them work? windows main screen grew , no i have no clue why. but i need to downsize it to fit the screen..
bruce wileman
Hi, I have an Acer Aspire 3630, when you press the power on, the battery LED flashes Amber 8 times and then nothing else happens. This happens even when running with power (ie the laptop wont turn on). Any ideas?
Fabiano
These above problems start at my ASPIRE 4720z until install programs Empowering Acer frame e;;; I unistall all
#
197
Dave B. Says:
March 19th, 2008 at 2:42 am
My new ACER 4720Z once turned on, at different times will all of a sudden freeze with lines running vertically up & down on the display screen. Once this happens, it must be shut off by holding the power button down for 6 seconds. This has happened to the first one I baught, took it back – got another – same thing and now a third. I thought – finally, all was good – THEN – #3 did it too. Can anyone suggest what may be causing this. I have lost any faith I had with ACER. Any input would be greatly appreciated. Thank you.
#
198
cj2600 Says:
March 19th, 2008 at 10:28 pm
Dave B,
This is very strange that you are experiencing exactly the same problem with three different laptops.
Try updating the video driver if there is a newer version available for downloads. Try updating the BIOS.
samuel makuza
Sir,Madam i would like to get help from u about how i can get a software driver for video controller of acer trvelmate 2700.
thank you.
Kev Woodcock
I have an Acer travelmate 2500. Three weeks ago I went to turn it on and received a message on a black screen “ntldr are missing” I contacted acer for a restore disk only to be told they no long stock them. Does anyone know where I can get one?
Simon Blacknell
Hi, regarding recovery on the Acer 2500… if the hard drive is the original one from new, it may have a recovery partition on it. If so, I think F10 or Alt+F10 pressed during post should initiate the recovery procedure. Be aware that this will completely erase any existing data on your hard drive.
Kevin Woodcock
Cheers Simon, I’ve tried the F10 method and nothing happens. I’ve contacted Acer who suggested the restore disk……. which they no longer sell/stock or have any ideas where I can find one. Never mind, thanks for your time. 🙂
Craig
There are no service manuals for any Acer Notebooks on the link provided.
Dominik
Acer Ferrari 3400 LT
=============================================
When Laptop on AC power or on battery and switched on, Lights come on( Activity LED, HDD LED, Wireless LED). The Activity LED constantly goes from green to orange and there’s no display either. The weird think is if you switch it off “by force”, remove the AC and then put it back; the LT goes on all on its own.
I already tried the solutions mentioned above; used a external monitor, replaced & tested the RAM modules, tested the battery and the AC adapter:::Those seem to be all fine so I suspect the issue to be either a faulty Mainboard or CPU.
Katie
just wanted to say thank you to whoever runs this website because i was on my mothers laptop and i ran into a problem and she would have killed me if i messed up her laptop and thanks to this web site i fixed it!
Vlado
I bought new battery for Acer TravelMate 5600 (the approved replacement from Acer dealer – 14.8V Sanyo) and it gives me error “Incorrect battery…” when turning on the laptop – before loading Windows. If there is no AC connected then I cannot turn it on. I tried another battery – the same error. My old battery (2 years) was OK just was discharged in 10 minutes.
I found the same problem here posted couple of pages ago but no solution. Service says it need motherboard replacement – how come I should pay if it is working with old battery?
Anyone any idea? Thanks
cj2600
Vlado,
Make sure the new battery is compatible with your laptop.
If your laptops works with the old battery and it charges and discharges, most likely there is nothing wrong with the motherboard and your problem is related to the new battery.
/shane
Can’t find how to remove the CD drive on my TravelMate 230. It says it’s here, but the website just is not user friendly.
Jubilee0824
Hello ail,
My Aspire 1350 does not start up anymore. It has had a slow HDD, and often hang up, so i had to power it off, then I was able to reboot.
Tonight, after powering it off, I cannot start it up again, When I press the power button,
-power lump lights
-no fans spin
-HDD lump blinks once
-CDROM makes noise
I tried the reset button and removing the battery – no difference, It beats me that fans don’t even start…..any idea to fix this? Thanks!
Anthony Flitcraft
How can I adjust brightness on my Aspire 5610-2089 lap top screen?
Carlos
acer travelmate 2350 service manual
sample electronic service motherboard
Peter Pech
Please servis manual for “Acer Aspire 1672LMi.
I am much obliged .
Lemz
Hi, I really need help here; MY LAPTOP ACER 3680 melted my AC adapter. It’s been overheating to the point where it burned my finger when I felt the tip of the adapter. Ever since I came back from summer vacation, it started to overheat EVERY DAY. At most, I could use it for about 5hrs before it started losing the AC adapter (the orange light would be gone). As days went by, the battery life lowered even when the AC adapter was plugged in. 5 to 4 to 3 to just 1 hour. Even when I would try to re energize the battery, and it indicated that the battery life was FULL, the battery would only last 2 hrs. at most. It melted my first AC adapter. I bought another one and it burnt the inside of the adapter tip. In order for the laptop to find the plug, I would have to move the AC adapter tip around, but it would have to be still. Even then, the laptop overheats and then it starts to melt the AC adapter. I think I’m gonna try the Acer Aspire One. Any ideas? Input? HELP? PLEASE, ASAP!
IKE
WHEN I TURN THE POWER ON MY acer extensa 3000 THE LIGHT TURN REDDY ORANGE VIA THE HDD LIGHT AND THE POWER LIGHT.THE SCREEN DOES NOT DISPLAY BUT THE FAN AND EVERY THING WORKS ALRIGHT CAN ANY ONE HELP ME PLS
cj2600
Lemz,
It’s possible that the AC adapter plug is getting very hot because the power jack is not making good connection with the motherboard and has to be resoldered or replaced. That’s why you have to wiggle the plug in order to get power to the laptop.
erika
please help!! after installing modem driver my ACER 1690 cannot boot. The Booting is only until windows loading page, then it goes blank black screen. I don’t know why because it happens many times after i’m install modem’s driver…
cj2600
erika,
Apparently the modem driver is conflicting with something else.
You can try this. Before you install the modem driver, run Windows update. It’s possible you’ll find another driver on the Windows update page, try using that driver.
Peter Gammage
Thought I’d share an experience with you guys just in case it helps someone else. I have an Acer Aspire 3630(I think its actual model is 3634WLMI). It was having problems with a very noisy fan was swithcing off randomly. After looking through your threads and other resources on the web I found tools to let me see the CPU temp and found it was operating at around 74c and the noise was the fan on high speed trying to cool it. Following advice from the likes of the threads here I opened it up to clean the fand and heatsink. What I found was that the fan cover (part of the body shell you remove to access the fan) had 2 sheets covering it. One was a mesh gauze which I presume was to help prevent dust, but under that three quarters covering the vent was a plastic sheet. This effectively reduces the airflow and the CPU overheats.
I’ve now removed the plastic and the CPU runs at around 45-55c and the fan cuts in cools itself down and then cust off. Its fantastci – no more fan noise and no more over heating.
Sounds like a design fault or just my luck that the guy who put the gause cover on didn’t remove the plastic protector
Alex
hey folks, just read all these articles and it kinda sounds like its wats happening to my Acer Aspire 1640, Its overheating insainly. After running for just 10 minutes my keyboard is very warm and the bottom burns my legs, the fan is working constantly (god bless the poor thing) but i dont think my heatsink is working properly? any surgestions? when i opened it i cudnt see any gel or anything on top of it…shud it have sum? im not sure if this is connected but my battery as died totally now and only works when it is plugged in. i think i will have to purchase a new 1 of those but i was wondering if there is anyway of fixing my heatsink without replacing it? how wud i go about cleaning it ect? can i buy this gel everyone is talkin about?
By the way to all those people with AC jack problems, it is very common on acers, i have replaced mine twice now and it is very easy, feel free to contact me if u need any help changing them! Please mr cj2600 help me, my laptop is on deaths door!
cj2600
Alex,
You should keep your laptop of a flat surface so there is some space under the laptop. Does your laptop have air intakes on the bottom? Maybe you are closing them with your lap?
Also, take a look inside the heatsink. Make sure the heatsink is not clogged with dust, clean it with compressed air.
jan visser
! have the acer aspire1700 Service Manual..
i need the ASPIRE 1200 SERVICE MANUAL !!!!!!
who will send the pdf file to me..
grtz:
jan
bryan cruz
hi i have an acer aspire 3000 i removed the battery to clean the computer and when i plugged it in again it turn the notebook on but the screen is black and a yellow led is blinking, when i press the power botton it turns off the notebook but when i press it again to turn it on, the same thing happens the screen is black the fan is on and the yellow led is blinking any help
Arnel
hello all,
I have an acer aspire 3260 laptop under repair. it had a “missing or corrupted ntoskrnl.exe” file error upon power on. checked on bios but but don’t find anything unusual. so worst is try to repair via repair console. so i inserted the xp home installer and let it boot from cd. however, upon reaching point where it says what to do, to install xp or repair, the system shuts off. i check the battery and power-all is ok. so i repeat the process and this time after restart, the system shuts off again. repeat the same process and reach the point of the selection of what to do. then again it shuts off after i selected the “repair via console”. so i opened the portion where the hdd is and took it out and tested on a working toshiba laptop. the drive cannot be detected. i inserted the hdd of the toshiba laptop into the acer and it can be detected. so i bought a new hdd. however when i was trying to install the xp into the new laptop, the acer shuts off again. is there anybody who can suggest to go about this? thanks!
optimus
I have an Acer Aspire 1800.
the problem is following:
after switching on the power button it is switching off automatically.
I have checked the memory, but with no success.
How can I fix it?
thanx
optimus
Rimon Ibrahim Farid
Dear Sir,
I have a laptop acer 1680 and when starting up the windows it is ok screen without any icons on it or tool bar just the wallpaper only , please support me to work it
Thanks
Rimon
cj2600
optimus,
1. It’s possible the AC adapter is dead and the battery is discharged. Can you test the AC adapter with a voltmeter?
2. It’s bad motherboard.
cj2600
Rimon Ibrahim Farid,
Sounds like a software related problem. Can you boot laptop in Safe Mode.
Here’s something to try. Start the laptop and press F8 as soon as logo appears on the screen. From the boot menu choose “Last Known Good Configuration” and press enter.
As the last resort, you can reinstall the operating system from the recovery disc.
Jock McGillicuddy
I have an Acer 2702LMi which has had a large quantity of red wine spilled upon it! Needless to say it doesn’t switch on any more. I have stripped it down and cleaned as much as I dare but without a service manual I am reluctant to proceed any further. Does anyone have a copy of this model service manual that they could send me? I have a service manual for a Travelmate 270 Series but there are vast differences between models. Any help would be appreciated very much. TIA.
shrinith sanil
i hav a problem with my laptop can u plz tell which is nearest acer service area to santacruz.mumbai
reneboy
i have an acer 2700.the porblem is i cant type any letters on the keyboard to access my bios password
how could i reset the bios to remove the password.any body helped me!!!!!!!!!
person
i need help with one my product key # on the back when i type it in the product key thing it says its wrong and its not and two how do u get a question mark 2 work ona small acer laptop this is wut it looks like when i try 2 make a question mark…—- É
wahgyi
Please kindly help me , Acer aspire 5050 service manual.
Kram
Hello guys,
Need your help..
I have Laptop Acer Travelmate 230,
The problem is when I start the computer, there is nothing on the screen. What should I do?
Carolyn Montes
i have an acer aspire and when i start it up the screen is just black and to shut it back off i have to take the battery out.
ken
hey guys HELP have a question i have 2nd hand 2300 acer laptop
just installed new keyboard and having problem with keys secondary numbers on keys uiojklm letters only rec6gnise
when i hold funtion key otherw5se it defaults to secondary numbers seems like a calculator SPELLING ERRORS ON PURP6SE
cj2600
Kram,
Did you test the laptop with an external monitor? Can you get video on the external monitor?
If both internal LCD and external monitor have no video, the first think to check with be RAM. Try reconnecting memory modules.
cj2600
Ken,
I guess U,I,O,J,K,L,M keys works as numbers 4,5,6,7,8,9,0 because you have NumLk enabled. To disable NumLk press the Fn key and hold it down and at the same time press once on the NumLk key which could be found in the top row. After you disable NumLk function, you’ll get your letters back.
alan
my laptop is ACER ASPIRE 4530, i have a problem with this laptop.
when i start the computer, the computer will start and close it for a while and then it will start again. can u tell me why it like this one….
Vikki
i have acer aspire 5920 . ive got it for 8 months now. it has been sent for repair twice.once the battery and mainboard was changed and the second time there was a problem with the sound but the repair centre did nothing, it still crackles.
krishnendu roy
we have an ACER ASPIRE 2010 laptop. we need a new motherboard for that. can u make me know about its price and availability
cyndi
do you know if a new hard drive for an Acer Aspire 3003 needs to be partitioned? i want to install a larger hard drive as it only came with a 40 GB HD.
Diane
My acer laptop is working porperley, last night the keypad just stopped working. Any idea???
cj2600
Diane,
Do you know if the keyboard stopped working only in Windows or it will not work in the BIOS too?
Turn on the laptop and when Acer logo appears on the screen try pressing F1, F2, Esc keys. Can you enter the BIOS menu? Will the keyboard work in the BIOS?
cj2600
cyndi,
You have to install a new drive and then run the recovery disc. The new drive will be partitioned and formatted automatically by the system recovery utility.
cyndi
On the Aspire 3003, the original hard drive showed a C drive (20 GB) and a D drive (20 GB) which was the total of the original 40 GB hard drive. i replaced with a 250 GB but now it only shows a C drive with 127 GB. do you know how to get the other 123 GB showing as D Drive?
cj2600
Cyndi,
Here’s something you can try.
Access the disk management utility: Right click on My Computer – Manage – Disk Management.
In there you’ll see the 250GB and unused space. Right click on the unused space and create a partition. Format it with NTFS. Restart the laptop and you’ll see another drive in My Computer.
Devendra
We have acer laptop & problem in motherboard.
Details
Travel Mate 2350 series
Model no CL51
cyndi
the problem is that when i do that it only shows 127 GB. it doesn’t show the whole 250 GB. any other ideas?
molodoi minodora
i have a probleme with my notebook.is Aspire 5920.pleaze help me
alphonse
I need help: acer aspire cd/dvd rom stoped working. I can’t read any cd or dvd. It says device not ready, or insert a disk, eventhough it has a disk in it and ejects the cd.
Thanks a lot to anyaone that can give me a hint.
Richard
Hard drive failed in Acer Trvelmate 2303NLCi, sn LXT560C03444103A34EM01. Can you sell me a new HD?
mike
i have an acer 2702 i resoldered my jack back to motherboard when i turned on i went into system settings to check saved then computer beeps 4 times and nothing but on light and wfi light and bluetooth light
msohail
HI , I have Acer Extensa 2902LMi. System was working fine by mistake I download the Bios Ver.1.20d for ati m9+x model and update the bios after reboot My Wifi lan is Disable. Wlan Utility is showing Radio off. Now Help me how I can return Back to older version of Bios Ver. 1.10.00 and please any one have this version of bios send me.
Thanks
khaled
i have acer travelmate laptop with a password on its bios hindering me to install a new windows system.and i want to remove this password but i don’t know how.knowing that the cd room is external.
many thanks
cj2600
mike,
Make sure the RAM module is seated correctly. Try reseating the memory module.
Martin
Thanks for putting this together, it’s a nice resource.
Regarding all the weird CD-Drive errors people have been getting, I had something similar not long ago. I have an Acer Travelmate 2200, and the CD-drive gradually stopped reading disks. I’d put in a disk, it would read it, I’d put in the same disk the next day, it wouldn’t read it, or I’d have to eject and reinsert the disk a few times before it would read. Eventually, it just stopped reading all CDs.
I didn’t know what to do, and assumed I’d need to replace the drive, so I started messing with the delicate bits on the drive just for fun.
On the drive, there’s the little lens int its track that moves back and forth to read different parts of the disk as it’s turning. I pushed that back and forth a few times with my finger, all the way to the outside and all the way to the middle. Then I dropped in a disk and it worked!
Anyways, I’m here because of a different problem: I bought 2 RAM modules (1gb DDR 2700 soDIMM), to upgrade from the current configuration of a single 256mb module. I can’t find the existing RAM slot! I found the empty slot, and when I put one new module in there, the computer wouldn’t boot properly – windows XP would just about finish loading, and it would reboot and go into CHKDSK. Removing the new RAM returned everything to normal.
I think I need to install 2 identical RAM modules, which I bought anyways, but I can’t find the other memory slot to remove the old memory. The user’s manual is useless, it only describes the empty slot which I found already. Where is the other RAM slot?
Thanks.
cj2600
Martin,
Try cleaning the lens inside the CD drive with a cotton swab soaked in alcohol. If it doesn’t help, apparently the drive is failing and has to be replaced.
You said you bought two modules. Did you try installing the second one? Does the laptop fail with both modules?
Most likely it’s hidden under the keyboard.
Bre
I have a laptop that someone gave me when they bought a new one and i can’t figure out the password and the disk I have to reset it does not work, how can i reset the password and personalize it as my own?
_IO_
Hi,
where can I find these service manuals?
I’m intereting in travelmate 2700
Greetings
fazalu
Hi,
where can I find these service manuals?
I’m intereting in travelmate all models
Markus
Hi, i have an acer aspire 1670 it is running vista, it was recently updating when it froze, i had to switch it off, now it won’t come back on! the power comes on (fans, lights, hhd flashes once) oddly the wifi and bluetooth lights are on but nothing on the screen. i have tried swapping and resitting the ram chips, checking all internal cables, cleaning out the fans and removing the usual parts one at a time.
Please Please has anyone got any ideas (apaart from a new motherboard)
Thanks in advance
Markus
cj2600
Markus,
Did you try removing memory chips one by one and testing the laptop with each one separately in different slots? It’s possible one of the memory chips failed and simple reseating them will not help.
Markus
yes i have tried that, i have also tried a spare chip i’ve got, still the same!
Markus
markus
Also when i purchased this (2nd hand, about 3 weeks ago0 i noticed that someone must have had a memory card stuck in the reader at some point as it looks like they have hacked away inside it with a screwdriver! Would this cause my problem?
Markus
cj2600
markus,
They might have shorted something inside the slot.
When I’m not sure what’s causing the problem I’m doing the following.
Disassemble the laptop as much as you can. Leave only most important components: motherboard, CPU with the cooling module and memory . I assume the video card is integrated into the motherboard. When you have the bare bone system, you still should be able to start it with an external monitor and get at least the logo on the screen. If still nothing and you are using a known good memory, there must be a problem with the motherboard or CPU. CPU failures are not common at all, so it must be a bad motherboard.
Antony
Hi, i have an Acer aspire 5100 with dual core 1.6 cpu (laptop not working) and an Acer aspire 5100 single core 2.0ghz cpu (working), the question is can i put the dual core straight into the single core without any problems also would it be worth doing it?
Thanks
Mirette
Hi,
To make a long story short, I’ve just purchased acer aspire 7720G. Today, My touch pad icon mysteriously disappeared from the taskbar. My middle scroll button has gone completely useless, and I cannot edit it from Control panel, or find it on start menu. How can I retrieve the Icon or Adjust the touchpad settings without it?
Your time and effort are much appreciated.
kedar
hi,
i have 4710 aspire..n my laptop screen turns out white suddenly.
do any one have a solution for tha same..where can i get the service manuals??
Carl Beigle
My friend’s new Acer Laptop has been infested with overwhelming viruses. Nothing can be opened…period, so “system restore” is out of the question. What else can be done to get to the internet, so that a virus repair program can be downloaded, and some of these problems alleviated? Thanks, so much.
cj2600
Carl Beigle,
1. You can reinstall Windows from scratch. Just boot the laptop from the system recovery disc and follow the instructions. Warning! This will erase all data from the hard drive.
2. Remove the hard drive from the laptop and connect it to another working computer with up-to-date antivirus software installed. Scan the hard drive and remove all viruses.
XyVy
Where can I find the service guide to Acer Aspire 1692WLMi (DDR2), I have found Aspire 1690 service guide but it is not the same that mine.
Thanks in advance!
geceb
aspire 1800 dont show the screen, i dont know how reset the bios,
i was testing whit another procesor and other hard disk and changing the ram, even without the wirelless card, and still turnig on (the led of hard disk, and other allways light on), but doesn’t start
Waqas
I really apriciate ur work love it
el salvadore
Hi,
I have acer aspire 1510 series which suddenly went dead, no charge of battery anymore, can’t turn it on, power supply is ok also conector is fine. Just completelly dead. Anyone can help with this problem?
Thanx
cj2600
el salvadore,
If the power supply is OK and power gets to the motherboard, but the laptop is dead, it must be bad motherboard.
el salvadore
cj2600,
So is there any chance to fix it? Or should I just give up?
Fonguh
I have an acer aspire 5100 laptop and it powers on with the display proper but the keyboard, mouse and USB ports doesn’t work. Every input command stands still. i even tried to use a pcmcia to USB converter to see if i can establish an external link with the laptop but it also failed. Please can anybody give me any possible solution to remedy this situation. I am realy confuse.
Shaun
I have an acer travelmate 2313lci that has a dead monitor (or loose connection maybe) but I cannot find a service manual on how to disassemble it to check this. Does anyone have instructions about how to do so?
Thomas
Hello Shaun:
I too have had some problems with my TravelMate 2312LCi.
I don’t know about the 2313 but I know my 2312 had the RAM slots oriented differently, but other than that everything was the same. Let me know if that link is not working anymore.
Alex
It seems to be a problem with motherboard(South Bridge not work correctly) It is a coommon problem for Aspire 5100. Only one possible solution – replacing South Bridge on motherboard
Acer
So what is free for download when it needs subscription and then there isn’t manual..
cj2600
For some reason they removed all Acer manuals. They used to share them but not anymore. I keep this thread open so people can ask Acer related questions.
ASLAN
hello
i got this message :
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
when i install the driver for acer aspire 4710z
how to solve it?please
Ali
hey
i have acer travelmate 3260 laptop
it has speaker problems
whenever i use the inbuilt speakers the laptop stops responding
it hangs…..but it works fine with the headphones and also when the sound muted
but whenever the inbuils speakers are used it stops responding
any suggestions will b appreciated
Regards
geevarghese
i have a accer aspire 4710. all is well,except for the display, when i open the screen, at certain positions there is flickering in the screen, and it seems to increase day by day.but when kept open at the maximum open position there is no probelm at all. so can anyone help in is this aspect..
cj2600
geevarghese,
How it flickers? Are you losing the backlight, image or both?
I think it’s either bad connection between the video cable and motherboard/LCD screen or the video cable goes bad.
1. I would try reconnecting the video cable on both ends.
2. I would try replacing the cable.
israel torices rebollo
Hello! what site can i to download acer manuals free?
mitul thumar
i forgoted my possword and i want to my leptop formated
it possibal.
Ali
hey guys am posting my question again :s
plzzz help
hey
i have acer travelmate 3260 laptop
it has speaker problems
whenever i use the inbuilt speakers the laptop stops responding
it hangs…..but it works fine with the headphones and also when the sound muted
but whenever the inbuils speakers are used it stops responding
any suggestions will b appreciated
Regards
Mark
i own a travlemate 270 and it wont power on the power cord might be the issue but the laptop the power light is very dim and it stays on with the power cord i have no battery for the laptop also
if any one can help me out please reply to my email
Lala
Hello i have this really werid problem every time i turn on my laptop it well we to pick vista start up normaly and all that but everytime i but that it restarts and keeps doing it over and over and it tell me to get a installtion cd but i through mine out can someone please help me it asap
Grish
Did anyone get the manual for an Acer Travelmate 2300 before the site removed the manuals? My DVD reader and burner doesn’t work. It can read CDs but not write to them.
cj2600
Grish,
If the drive can read CDs but not DVDs, most likely it’s the drive problem.
In most Acers the DVD drive is secured by one or two screws on the bottom of the laptop.
Remove any screws located under the DVD drive and try to pull it out of the laptop.
daniel
my computer acer 1500 keeps shutting down when it gets te the restart screen i have tryed all the restarts and it still wont work some one help
tekle
i need manual for acer travelmate 2700
cj2600
I just updated the post and linked to a new webpage with manuals for Acer laptops.
lavanya
my laptop model is travel mate 5720..my sys is not on..can u plz tel wat i to do..
JOEJOE
I NEED A MANUAL FOR THE ACER TRAVELMATE 290 THANK YOU
michaeljohn
Acer 2300 ZL1 bios lost/forgotten password disabling/bypass: disconnect the motherboard battery for 4 hours, reconnect, reboot press F2 during boot go straight into bios without the password, be careful with the ribbon cables etc when dismantling, bit tricky to open and close the laptop.
waseem abbas
hi, i am in trouble please please can you give me some help.
i have an acer aspire 5536, i upgraded to windows 7 but now i need the recovery cd which i havent got what should i do and how do i get the cd
sonal sajwan
my acer aspire 5930 crashed while i connected it to the lcd
can i know the cost of the new motherboard or if possible for a buy back offer,,,,
Raj
Hey my acer aspire 5670 won’t turn on:S it sounds like it starts but the screen is black.. the “boot-button” or what it is (the square next to the two locks in the upper right corner:P) blinks 3 times then waits abit before blinking 3 more times then nothing happens.. the laptop has experiensed some “compression” when it was below a quite big amount of weight from bags and such on a train and since then it’s been fucked:S but when I look at instruments inside nothing seems broken or lose or anything.. anyone knows anything? I’m a newbie when it comes to repairing laptops:S
Makarand
Thanks a lot friend…………………….
Nilesh
hey, i have got a problem with acer laptop (aspire 4720Z) screen.
Some specific area is been black-spotted. can it b repaired?
Cost?
cj2600
Nilesh,
You cannot repair those black spots. You’ll have to replace the LCD screen or use it as is.
Axeman89
When I turn on my Acer travelmate notebook 5730 it comes up with a loading screen and then goes black and doesn’t go to the log in page. Can anyone help with this?? I would be very grateful.
john
i have a acer 5530 travelmate laptop looking for a service manual download for info on how to clear bios password, i cleared the phoenix password and made my own and forgot the password, also info on how to disassemble computer that is shown in service manual, dont want to send to acer unless i have too! laptop is 3months old w/no warrentee need it for school. thanks
malith
hi..i have a Acer Travelmate 4720 latop.itz display is Dark but i can see Desktop Like a shaddow. i checked Inverter Circuit & LCD Screen. but those accessories are good.how can i solve this prob.?
Ray
i have an Acer Aspire 4720 notebook that im trying to upgrade from a 160GB hard drive to a 250GB hard drive. i get type mismatched & receive type 32 error. it also wont install recovery disk 1 & 2. i need to know what i can do to fix this.
Nick
How do you remove the keyboard from an Acer Aspire 4720z?
sky
How do you change the sound plug an Acer trave 2900?
Steven
hi,i have acer travelmate c210 which bios is locked for booting up.
can u help me or teach me how to get rid of the security?
anyway, thanks a lot
F-3000
Thanks for the link. 🙂 Got the manual I was looking for. 🙂 Only if I got paid for this piece of work… 😛 (need to replace cpu fan for travelmate 240)
ANNONYMOUS
well my acer aspire one 150-1635 need to start working because i needx it for school and when i turn it on it keeps taking me back to the starting page will any of u ppl help?
arya
Hi can you help me my acer aspire 5550/ 5552 nwxmi have trouble hardware can you send me the service-manual in pdf file. thaks b 4
Ricardo
Hi cj2600,
First of all, thank you for your great work in this webpage!
I have a problem with my Acer 8935g dc jack. It’s basically fried and I need to replace it. I checked the service manual and the part description is “PJ1 DC Jack U32”. The problem is that I can’t find anywhere that sells them so that I can fix it…
Is this jack specific to the 8935g or can I get a DC Jack from another model? Any help would be mcuh appreciatted!
Kind Regards,
Ricardo
P$ygnu$
Hi everybody!
Nice website and very useful guides.
I will add one service manual that seems to be missing from the entire internet. Yet it was so easy to find it… it was on
acer’s site… 🙂
Sudhakar
I am using ACER aspire 4720z laptop in that speaker is not working. So can you please send the repair manual for that. Thanks.
Ajith shantha
Thanks For all ,giving service manual for all ,Graet
Ajith Shantha
Im looking for acer lcd service manual please give me deatails for it where can i find them…….Thanks…..
John Downs
I’ve managed to find the service manual for the Acer Aspire 9810 series (I’ve got an Aspire 9813WKMi) and I’d like to add it to this site as it took me ages to find on the web.
Adel Lahham
I have Acer laptop ASPIRE 5710Z Intel DDR 1.73GHz,80 GB HDD, 1G RAM, Can I upgrade the RAM to 2G to make it faster.Thamks
Aditya
How can I find the service manual for ACER 4741 series???
thank you
vicky
Thank you!!!!!!!!!!!!! I have ben looking for hours and i really need it.
david lowe
hi im looking for a service manual for a acer aspire 8930g i cant seem to find it on the website provided
pingu
Thanks! This was a lifesaver for my laptop! 🙂
Anil
HEPL!HELP!HELP!!!
can anybody help me…i have acer extensa4230 and its bluetooth havent worked since i bought it….can any body help meee
numi
Looking for Acer Ferrari One 200 Service Guide or manual. Please help. I need to replace a faulty display. Thank you.
cj2600
Anil,
Do you have Bluetooth module installed? Can you see it in the device manager?
Colin
I believe my Acer Extenza 2000 Laptop to be over heating as it cuts out after about an hour.Same symptoms as before when it became blocked with dust and fluff. I would like to be able to do my own repairs as I live away out in the bush. Can you help please. Colin.
Simon
Very useful link. much appreciated. Keep up the good work and THANK YOU.
ibrahim
i have got a problem with acer laptop 3260 my head phone is a not working
cj2600
ibrahim,
Test headphones with another computer. Make sure headphones work.
Try reinstalling the audio driver on your laptop.
nuar
how to reset my bios password
Acer aspire 4925..
URGENT..!!!!
lg
can some one tell me how to disassembly my Acer TravelMate 4220 i need it ASAP thanks
Dianne
Hi could someone help me have been looking all over the net for a backdoor bios password for my acer travelmate 244lc laptop.
Any help would be grateful as i brought it second hand and the guy that owned it before can’t remember it.
This is legit it wasn’t
stolen
Thanks
Dianne
abduraagmaan
i need a master psssword for my acer aspire 9410 series laptop
steve
PLease help me with the default backdoor bios password for
acer travelmate 5720. I cant instal windows cause i cant change the boot order. The os i was using has crashed and i cant loggin.
I will appreciate any other solution. Thanking you in advance.
Mike
Am I the only one that has had BIOS failures with recent version Acer Aspire laptops? I have tried to help folks with two different ones in the past few months, and I have not been able to salvage either one yet (although one is still under “extended warranty” and may get reapir attention through that avenue).
I have tried to D/L latest BIOS rev’ns, and load them onto flash drives hoping that that they would boot into them, and that would re-build the BIOS, but with no success so far. Any suggestions of a clean way to revive failed Acer BIOS would be greatly appreciated!!!!
Thanks,
Mike
Jose
Info request, HI, would you email me about any info of how to open and service manual for a MSI U100 Notebook. I think the hard drive’s ballring are getting drive and starting making a noise. So I want to open the case and replace it. The same noise also could be coming out from the fan. I do want to open it first. Any idea? Thank you very much for your service. Jose
cj2600
@ Jose,
It looks like the hard drive in MSI Wind U100 netbook mounted under the bottom case.
In order to access the hard drive and fan you’ll have to remove the bottom case. Probably you can do it after all bottom screws are removed.
manimegalai
my laptop is acer Extensa 4320 version. i had mixed my motherboard block diagram cd. recently i had changed my operating system windows xp. the sound will not come. how do i install sounds in my laptop.
cj2600
@ manimegalai,
Did you install the audio driver?
xperia
Dell is the best laptop producer that provides service documents and manuals of its laptops.
Whereby many other producers including Acer and HP do not provide documents and manuals.
cj2600
@ xperia,
This is not correct. Most HP service manuals are available on their website. It’s called maintenance and service guide.
Surya Varanasi
I am looking for the service manual for Acer Aspire 3830TG-6415, there is also a marking called Aspire Timeline X
Any help will be highly appreciated